[FX.php List] [Slightly OFF] Can't access site from outside LAN
Joel Shapiro
jsfmp at earthlink.net
Mon Nov 20 12:55:27 MST 2006
Yeah, I've been there too, Jonathan. Thankfully this is a good
client ;-)
I'll have them check their port 80.
Best,
-Joel
On Nov 20, 2006, at 11:49 AM, Jonathan Schwartz wrote:
> Sorry Joel. It's just the mind image of some arrogant IT Person
> shrugging their shoulders, saying, "Everything is set up
> correctly.", when you know that it is not. I suggested that they
> resolve the web access problem because that should be something
> that they can work through, as opposed to FMP/fx -specific issues
> which they might not be familiar with.
>
> I'm going with the Port 80 theory on the router for now.
>
> That and ...is the router set up to Port Forward Port 80 to this
> machine?
>
> Jonathan
>
>
>
>
>
> At 11:28 AM -0800 11/20/06, Joel Shapiro wrote:
>> Thanks Jonathan
>>
>> But as I'd tried to state in my original post, it's clear that
>> this is neither an FX issue nor a FileMaker issue, since the web
>> interface works fine inside the LAN. And they *are* taking the
>> responsibility -- I've just offered to help by asking the
>> knowledgeable people on this list.
>>
>> Best,
>> -Joel
>>
>>
>> On Nov 20, 2006, at 11:16 AM, Jonathan Schwartz wrote:
>>
>>> You can't access the web server? Will the client IT folks take
>>> responsibility for resolving this problem as a starting point?
>>> It's hard to make FX.php work if you can't talk to the server at
>>> all.
>>>
>>> Right?
>>>
>>> Jonathan
>>>
>>> At 11:04 AM -0800 11/20/06, Joel Shapiro wrote:
>>>> Thanks everyone for all your suggestions. I passed them along
>>>> to the client.
>>>>
>>>> They report that the router address is configured correctly, and
>>>> that they can ping the server from outside their LAN -- although
>>>> I could not (and I reported that back to them).
>>>>
>>>> From outside their LAN, it *is* possible to connect to their FMS
>>>> via Open Remote in FMP, but their web server is not accessible.
>>>> (Does that provide any more clues?)
>>>>
>>>> Thanks,
>>>> -Joel
>>>>
>>>>
>>>> On Nov 17, 2006, at 2:02 PM, Gjermund Gusland Thorsen wrote:
>>>>
>>>>> You need to port forward 5003 TCP and UDP from your legal IP to
>>>>> your
>>>>> server's LAN IP
>>>>>
>>>>> ggt667
>>>>>
>>>>> 2006/11/17, Jason LEWIS <jasonlewis at weber.edu>:
>>>>>> My two cents is try checking the router address. I suspect
>>>>>> that they are on a flat LAN and may have not put in the proper
>>>>>> router.
>>>>>>
>>>>>> Jason
>>>>>>
>>>>>>>>> Jonathan Schwartz <jonathan at eschwartz.com> 11/16/2006 6:41
>>>>>>>>> PM >>>
>>>>>> Joel,
>>>>>>
>>>>>> What *does* work?
>>>>>>
>>>>>>> From outside the physcial site, can you...
>>>>>> - Open an html web page? (Shows that the web server is
>>>>>> reachable)
>>>>>> - FTP in to view the sites files?
>>>>>> - View phpinfo() page?
>>>>>> - Connect with FileMaker Server Administrator?
>>>>>> - Connect with the FMP file via "Open Remote".
>>>>>>
>>>>>> Seems that you need to start with the general
>>>>>> case of talking with web server and work to the
>>>>>> more specific case of then talking to FMPSA.
>>>>>>
>>>>>> My 2¢.
>>>>>>
>>>>>> J
>>>>>>
>>>>>>
>>>>>>
>>>>>> At 5:26 PM -0800 11/16/06, Joel Shapiro wrote:
>>>>>>> No firewall software. I opened port 5003 for
>>>>>>> both TCP and UDP via Mac OS X's "Sharing" System
>>>>>>> Preferences panel.
>>>>>>>
>>>>>>> I like your "after that" advice (though I can't
>>>>>>> say it's ever fixed any technical problems for
>>>>>>> me ;)
>>>>>>>
>>>>>>> -Joel
>>>>>>>
>>>>>>>
>>>>>>> On Nov 16, 2006, at 5:13 PM, Derrick Fogle wrote:
>>>>>>>
>>>>>>>> What about firewall software on the server
>>>>>>>> itself? Make sure that is either turned off or
>>>>>>>> has all necessary ports open. Next make sure
>>>>>>>> that port 5003 (and any other ports opened up
>>>>>>>> on the network) have both TCP and UDP packets
>>>>>>>> enabled.
>>>>>>>> After that, shake your head and go have some alcohol or
>>>>>>>> something.
>>>>>>>>
>>>>>>>> On Nov 16, 2006, at 7:09 PM, Joel Shapiro wrote:
>>>>>>>>
>>>>>>>>> Thanks for the reply, Derrick. They're gone
>>>>>>>>> for the day now but I'll check w/ them
>>>>>>>>> tomorrow.
>>>>>>>>>
>>>>>>>>> I don't know their network specifics, but
>>>>>>>>> they're part of a university, so not a DSL or
>>>>>>>>> Cable router.
>>>>>>>>>
>>>>>>>>> They've got another machine serving
>>>>>>>>> FMUnlimited to the world, so I can have her
>>>>>>>>> check that too and see if anything's set up
>>>>>>>>> differently there.
>>>>>>>>>
>>>>>>>>> Thanks,
>>>>>>>>> -Joel
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Nov 16, 2006, at 4:59 PM, Derrick Fogle wrote:
>>>>>>>>>
>>>>>>>>>> No firewalls, but are they using a DSL or
>>>>>>>>>> Cable router with Network Address
>>>>>>>>>> Translation? Is the server address a true
>>>>>>>>>> public IP address - can you ping it from
>>>>>>>>>> outside?
>>>>>>>>>>
>>>>>>>>>> On Nov 16, 2006, at 6:37 PM, Joel Shapiro wrote:
>>>>>>>>>>
>>>>>>>>>>> Their IT person says there are no firewalls.
>>>>>>>>>>> I had her try opening the ports 50003 &
>>>>>>>>>>> 50006 (in addition to 5003), but that didn't
>>>>>>>>>>> help. This is a 'one-box' FMSA
>>>>>>>>>>> configuration, Mac OS X (10.4.x) Intel.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Derrick Fogle
>>>>>>>>>> derrick at fogles.net
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> _______________________________________________
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>>>>>>>>>
>>>>>>>>> _______________________________________________
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>>>>>>>>
>>>>>>>>
>>>>>>>> Derrick Fogle
>>>>>>>> derrick at fogles.net
>>>>>>>>
>>>>>>>>
>>>>>>>>
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>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> Jonathan Schwartz
>>>>>> FileMaker 8 Certified Developer
>>>>>> Associate Member, FileMaker Solutions Alliance
>>>>>> Schwartz & Company
>>>>>> jonathan at eschwartz.com
>>>>>> http://www.eschwartz.com
>>>>>> http://www.exit445.com
>>>>>> 415-381-1852
>>>>>>
>>>>>> _______________________________________________
>>>>>> FX.php_List mailing list
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>>>>>> _______________________________________________
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>>>>> _______________________________________________
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>>>
>>>
>>> --
>>>
>>> Jonathan Schwartz
>>> FileMaker 8 Certified Developer
>>> Associate Member, FileMaker Solutions Alliance
>>> Schwartz & Company
>>> jonathan at eschwartz.com
>>> http://www.eschwartz.com
>>> http://www.exit445.com
>>> 415-381-1852
>>>
>>> _______________________________________________
>>> FX.php_List mailing list
>>> FX.php_List at mail.iviking.org
>>> http://www.iviking.org/mailman/listinfo/fx.php_list
>>
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>
>
> --
>
> Jonathan Schwartz
> FileMaker 8 Certified Developer
> Associate Member, FileMaker Solutions Alliance
> Schwartz & Company
> jonathan at eschwartz.com
> http://www.eschwartz.com
> http://www.exit445.com
> 415-381-1852
>
> _______________________________________________
> FX.php_List mailing list
> FX.php_List at mail.iviking.org
> http://www.iviking.org/mailman/listinfo/fx.php_list
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