[FX.php List] [Slightly OFF] Can't access site from outside LAN

[Kevin Futter]

On 17/11/06 11:37 AM, "Joel Shapiro" <jsfmp at earthlink.net> wrote:

> Hi all
> 
> I just put up a beta of an FX.php project at a client's office.
> Everything works fine viewing the website from their computers (url=
> IP address of FMSA box), but I can't access their server from outside
> their LAN.  (The error msgs I get are: "Safari could not open the
> page ³http://xxx² because the server stopped responding." and "The
> operation timed out when attempting to contact [IP address]" in Firefox)
> 
> Their IT person says there are no firewalls.  I had her try opening
> the ports 50003 & 50006 (in addition to 5003), but that didn't help.
> This is a 'one-box' FMSA configuration, Mac OS X (10.4.x) Intel.
> 
> I know it's not specifically a FM/FX issue since the site is up fine
> internally, but I thought maybe someone here might have an idea of
> what they can do.
> 
> Thanks,
> -Joel_______________________________________________
> FX.php_List mailing list
> FX.php_List at mail.iviking.org
> http://www.iviking.org/mailman/listinfo/fx.php_list
> 

It sounds to me like they're not using a public IP. Does the IP you're
trying to hit start with 192 or 10? If so, it's a private IP address, and no
one outside their network will know anything about it. They may not have a
firewall, but they must have at least a router at the head of their network
to direct traffic at the internal/external interface. This should be able to
be configured to direct all requests on the necessary ports to the relevant
IP address.

Other than that, I have no idea.

-- 
Kevin Futter
Webmaster, St. Bernard's College
http://www.sbc.melb.catholic.edu.au/



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