[FX.php List] [Slightly OFF] Can't access site from outside LAN
Joel Shapiro
jsfmp at earthlink.net
Mon Nov 20 12:28:07 MST 2006
Thanks Jonathan
But as I'd tried to state in my original post, it's clear that this
is neither an FX issue nor a FileMaker issue, since the web interface
works fine inside the LAN. And they *are* taking the responsibility
-- I've just offered to help by asking the knowledgeable people on
this list.
Best,
-Joel
On Nov 20, 2006, at 11:16 AM, Jonathan Schwartz wrote:
> You can't access the web server? Will the client IT folks take
> responsibility for resolving this problem as a starting point? It's
> hard to make FX.php work if you can't talk to the server at all.
>
> Right?
>
> Jonathan
>
> At 11:04 AM -0800 11/20/06, Joel Shapiro wrote:
>> Thanks everyone for all your suggestions. I passed them along to
>> the client.
>>
>> They report that the router address is configured correctly, and
>> that they can ping the server from outside their LAN -- although I
>> could not (and I reported that back to them).
>>
>> From outside their LAN, it *is* possible to connect to their FMS
>> via Open Remote in FMP, but their web server is not accessible.
>> (Does that provide any more clues?)
>>
>> Thanks,
>> -Joel
>>
>>
>> On Nov 17, 2006, at 2:02 PM, Gjermund Gusland Thorsen wrote:
>>
>>> You need to port forward 5003 TCP and UDP from your legal IP to your
>>> server's LAN IP
>>>
>>> ggt667
>>>
>>> 2006/11/17, Jason LEWIS <jasonlewis at weber.edu>:
>>>> My two cents is try checking the router address. I suspect that
>>>> they are on a flat LAN and may have not put in the proper router.
>>>>
>>>> Jason
>>>>
>>>>>>> Jonathan Schwartz <jonathan at eschwartz.com> 11/16/2006 6:41
>>>>>>> PM >>>
>>>> Joel,
>>>>
>>>> What *does* work?
>>>>
>>>>> From outside the physcial site, can you...
>>>> - Open an html web page? (Shows that the web server is
>>>> reachable)
>>>> - FTP in to view the sites files?
>>>> - View phpinfo() page?
>>>> - Connect with FileMaker Server Administrator?
>>>> - Connect with the FMP file via "Open Remote".
>>>>
>>>> Seems that you need to start with the general
>>>> case of talking with web server and work to the
>>>> more specific case of then talking to FMPSA.
>>>>
>>>> My 2¢.
>>>>
>>>> J
>>>>
>>>>
>>>>
>>>> At 5:26 PM -0800 11/16/06, Joel Shapiro wrote:
>>>>> No firewall software. I opened port 5003 for
>>>>> both TCP and UDP via Mac OS X's "Sharing" System
>>>>> Preferences panel.
>>>>>
>>>>> I like your "after that" advice (though I can't
>>>>> say it's ever fixed any technical problems for
>>>>> me ;)
>>>>>
>>>>> -Joel
>>>>>
>>>>>
>>>>> On Nov 16, 2006, at 5:13 PM, Derrick Fogle wrote:
>>>>>
>>>>>> What about firewall software on the server
>>>>>> itself? Make sure that is either turned off or
>>>>>> has all necessary ports open. Next make sure
>>>>>> that port 5003 (and any other ports opened up
>>>>>> on the network) have both TCP and UDP packets
>>>>>> enabled.
>>>>>> After that, shake your head and go have some alcohol or
>>>>>> something.
>>>>>>
>>>>>> On Nov 16, 2006, at 7:09 PM, Joel Shapiro wrote:
>>>>>>
>>>>>>> Thanks for the reply, Derrick. They're gone
>>>>>>> for the day now but I'll check w/ them
>>>>>>> tomorrow.
>>>>>>>
>>>>>>> I don't know their network specifics, but
>>>>>>> they're part of a university, so not a DSL or
>>>>>>> Cable router.
>>>>>>>
>>>>>>> They've got another machine serving
>>>>>>> FMUnlimited to the world, so I can have her
>>>>>>> check that too and see if anything's set up
>>>>>>> differently there.
>>>>>>>
>>>>>>> Thanks,
>>>>>>> -Joel
>>>>>>>
>>>>>>>
>>>>>>> On Nov 16, 2006, at 4:59 PM, Derrick Fogle wrote:
>>>>>>>
>>>>>>>> No firewalls, but are they using a DSL or
>>>>>>>> Cable router with Network Address
>>>>>>>> Translation? Is the server address a true
>>>>>>>> public IP address - can you ping it from
>>>>>>>> outside?
>>>>>>>>
>>>>>>>> On Nov 16, 2006, at 6:37 PM, Joel Shapiro wrote:
>>>>>>>>
>>>>>>>>> Their IT person says there are no firewalls.
>>>>>>>>> I had her try opening the ports 50003 &
>>>>>>>>> 50006 (in addition to 5003), but that didn't
>>>>>>>>> help. This is a 'one-box' FMSA
>>>>>>>>> configuration, Mac OS X (10.4.x) Intel.
>>>>>>>>
>>>>>>>>
>>>>>>>> Derrick Fogle
>>>>>>>> derrick at fogles.net
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> _______________________________________________
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>>>>>>>
>>>>>>> _______________________________________________
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>>>>>>
>>>>>>
>>>>>> Derrick Fogle
>>>>>> derrick at fogles.net
>>>>>>
>>>>>>
>>>>>>
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>>>>>
>>>>> _______________________________________________
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>>>>
>>>>
>>>> --
>>>>
>>>> Jonathan Schwartz
>>>> FileMaker 8 Certified Developer
>>>> Associate Member, FileMaker Solutions Alliance
>>>> Schwartz & Company
>>>> jonathan at eschwartz.com
>>>> http://www.eschwartz.com
>>>> http://www.exit445.com
>>>> 415-381-1852
>>>>
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>
>
> --
>
> Jonathan Schwartz
> FileMaker 8 Certified Developer
> Associate Member, FileMaker Solutions Alliance
> Schwartz & Company
> jonathan at eschwartz.com
> http://www.eschwartz.com
> http://www.exit445.com
> 415-381-1852
>
> _______________________________________________
> FX.php_List mailing list
> FX.php_List at mail.iviking.org
> http://www.iviking.org/mailman/listinfo/fx.php_list
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