[FX.php List] [Slightly OFF] Can't access site from outside LAN

[Jonathan Schwartz]

You can't access the web server? Will the client 
IT folks take responsibility for resolving this 
problem as a starting point? It's hard to make 
FX.php work if you can't talk to the server at 
all.

Right?

Jonathan

At 11:04 AM -0800 11/20/06, Joel Shapiro wrote:
>Thanks everyone for all your suggestions.  I passed them along to the client.
>
>They report that the router address is 
>configured correctly, and that they can ping the 
>server from outside their LAN -- although I 
>could not (and I reported that back to them).
>
>From outside their LAN, it *is* possible to 
>connect to their FMS via Open Remote in FMP, but 
>their web server is not accessible.
>(Does that provide any more clues?)
>
>Thanks,
>-Joel
>
>
>On Nov 17, 2006, at 2:02 PM, Gjermund Gusland Thorsen wrote:
>
>>You need to port forward 5003 TCP and UDP from your legal IP to your
>>server's LAN IP
>>
>>ggt667
>>
>>2006/11/17, Jason LEWIS <jasonlewis at weber.edu>:
>>>My two cents is try checking the router 
>>>address.  I suspect that they are on a flat 
>>>LAN and may have not put in the proper router.
>>>
>>>Jason
>>>
>>>>>>  Jonathan Schwartz <jonathan at eschwartz.com> 11/16/2006 6:41 PM >>>
>>>Joel,
>>>
>>>What *does* work?
>>>
>>>>From outside the physcial site, can you...
>>>         - Open an html web page? (Shows that the web server is reachable)
>>>         - FTP in to view the sites files?
>>>         - View phpinfo() page?
>>>         - Connect with FileMaker Server Administrator?
>>>         - Connect with the FMP file via "Open Remote".
>>>
>>>Seems that you need to start with the general
>>>case of talking with web server and work to the
>>>more specific case of then talking to FMPSA.
>>>
>>>My 2¢.
>>>
>>>J
>>>
>>>
>>>
>>>At 5:26 PM -0800 11/16/06, Joel Shapiro wrote:
>>>>No firewall software.  I opened port 5003 for
>>>>both TCP and UDP via Mac OS X's "Sharing" System
>>>>Preferences panel.
>>>>
>>>>I like your "after that" advice (though I can't
>>>>say it's ever fixed any technical problems for
>>>>me ;)
>>>>
>>>>-Joel
>>>>
>>>>
>>>>On Nov 16, 2006, at 5:13 PM, Derrick Fogle wrote:
>>>>
>>>>>What about firewall software on the server
>>>>>itself? Make sure that is either turned off or
>>>>>has all necessary ports open. Next make sure
>>>>>that port 5003 (and any other ports opened up
>>>>>on the network) have both TCP and UDP packets
>>>>>enabled.
>>>>>After that, shake your  head and go have some alcohol or something.
>>>>>
>>>>>On Nov 16, 2006, at 7:09 PM, Joel Shapiro wrote:
>>>>>
>>>>>>Thanks for the reply, Derrick.  They're gone
>>>>>>for the day now but I'll check w/ them
>>>>>>tomorrow.
>>>>>>
>>>>>>I don't know their network specifics, but
>>>>>>they're part of a university, so not a DSL or
>>>>>>Cable router.
>>>>>>
>>>>>>They've got another machine serving
>>>>>>FMUnlimited to the world, so I can have her
>>>>>>check that too and see if anything's set up
>>>>>>differently there.
>>>>>>
>>>>>>Thanks,
>>>>>>-Joel
>>>>>>
>>>>>>
>>>>>>On Nov 16, 2006, at 4:59 PM, Derrick Fogle wrote:
>>>>>>
>>>>>>>No firewalls, but are they using a DSL or
>>>>>>>Cable router with Network Address
>>>>>>>Translation? Is the server address a true
>>>>>>>public IP address - can you ping it from
>>>>>>>outside?
>>>>>>>
>>>>>>>On Nov 16, 2006, at 6:37 PM, Joel Shapiro wrote:
>>>>>>>
>>>>>>>>Their IT person says there are no firewalls.
>>>>>>>>I had her try opening the ports 50003 &
>>>>>>>>50006 (in addition to 5003), but that didn't
>>>>>>>>help.  This is a 'one-box' FMSA
>>>>>>>>configuration, Mac OS X (10.4.x) Intel.
>>>>>>>
>>>>>>>
>>>>>>>Derrick Fogle
>>>>>>>derrick at fogles.net
>>>>>>>
>>>>>>>
>>>>>>>
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>>>>>>
>>>>>>_______________________________________________
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>>>>>
>>>>>
>>>>>Derrick Fogle
>>>>>derrick at fogles.net
>>>>>
>>>>>
>>>>>
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>>>>
>>>>_______________________________________________
>>>  >FX.php_List mailing list
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>>>
>>>
>>>--
>>>
>>>Jonathan Schwartz
>>>FileMaker 8 Certified  Developer
>>>Associate Member, FileMaker Solutions Alliance
>>>Schwartz & Company
>>>jonathan at eschwartz.com
>>>http://www.eschwartz.com
>>>http://www.exit445.com
>>>415-381-1852
>>>
>>>_______________________________________________
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>>>
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>>>
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>
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-- 

Jonathan Schwartz
FileMaker 8 Certified  Developer
Associate Member, FileMaker Solutions Alliance
Schwartz & Company
jonathan at eschwartz.com
http://www.eschwartz.com
http://www.exit445.com
415-381-1852