[FX.php List] FMS Server Console gets whacky/ CWP fails under IIS

[Joel Shapiro]

Ooops, Actually, they're "Event Log Messages", not error codes.

#22 is an "Informational" "message".

(I'll let you decide how "informational" it is ;-)

-Joel


On Jan 7, 2010, at 12:11 PM, Joel Shapiro wrote:

> Hey Jonathan
>
> I've got no answers to your problem, but here's a list of FMServer  
> error codes:
> http://thefmkb.com/7275
>
> Also, according to:
> http://forum-en.filemaker.com/fm/board/message?board.id=us-fms&thread.id=2604
> Error 22 gets produced when a server-side script ends.
>
> -Joel
>
>
> On Jan 7, 2010, at 11:58 AM, Jonathan Schwartz wrote:
>
>> Hi Folks,
>>
>> I have a client who has experienced long term, persistent failures  
>> of CWP on a regular basis.  I'm looking for answers.
>>
>> The environment is Windows Server 2008 running on a single 64 bit  
>> machine with 8GB ram. The FileMaker solution is 5GB or so, and used  
>> by an office staff of 15-20 or so.  In addition to the native  
>> FileMaker users, the system supports a busy web site that handles  
>> approximately 30,000 transactions per day.  I know that FMI  
>> recommends a multiple machine deployment, but the problem may or  
>> may not be related to that.
>>
>> This deployment uses the API, but I'm not sure if that matters.
>>
>> Every so often, Custom Web Publishing stops communicating,  
>> generating error 22...an error that doesn't appear on any lists  
>> that I found so far.  With the error, all web pages that require  
>> CWP stop responding, although IIS does display the html.
>>
>> When consulting the Server Console, we find that the Console is a  
>> bit confused.  It displays green indicators for Server and Web  
>> Server in the middle of the page. However, the Start and Stop  
>> buttons on the upper left say otherwise.  The Start Server button  
>> is active and can be clicked...although it doesn't do anything.   
>> The Web Server buttons suggest that the Web engine is working..but  
>> it isn't really.
>>
>> When the problem occurs, we need to perform some or all of the  
>> following steps:
>> 	- Stop/Start IIS
>> 	- Stop/Start the hardware
>> 	- Redeploy FileMaker Web  Publishing
>>
>> One clue that we have observed is what appears to be a memory leak.  
>> Memory usage steadily grows from under 2GB upon restart to 5GB and  
>> higher over a day's time.  We don't know what is leaking.
>>
>> My involvement in this project is solely the Web Publishing portion.
>>
>> My area of concern is for PHP session data that might be  
>> contributing to the problem. I use sessions to store variables that  
>> are employed throughout the user session. I destroy sessions when a  
>> user reaches an end point in the system. However, some subsystems  
>> do not have end points, so I rely on PHP to end the session and do  
>> garbage collection.  I can not confirm that that is actually  
>> happening. Windows is not my strong suit.
>>
>> I have the opportunity to completely eliminate sessions from the  
>> PHP programming, relying  on POST and GET to pass key fields from  
>> page to page and perform queries to retrieve data that I currently  
>> use sessions to store.
>>
>> I would do this if I had any confidence that this was the cause of  
>> the problem...which I don't.
>>
>> So, my questions are:
>>
>> Does anyone else experience regular failures of Windows based CWP?
>> Are there any special recommendations to keep sessions-related  
>> memory under control?
>> Anything else?
>>
>> Thanks
>>
>> Jonathan
>>
>>
>>
>>
>>
>>
>> -- 
>> Jonathan Schwartz
>> Exit 445 Group
>> jonathan at exit445.com
>> http://www.exit445.com
>> 415-370-5011
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>
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