[FX.php List] [OFF] Trouble with clients trying to download DOCX files from web server

[Alex Gates]

Bob,

While your client has MS Word on his mac, .docx won't open properly 
because .docx wasn't introduced until the 08 version of Office.
It has been available for Windows for a while now, but won't be 
available for Mac until mid-January.

If they upgrade to the new version of Office in January, (or to Leopard) 
it won't be a problem.

Until then, they'll need the plugin.

My guess is it is opening the jumbled garbage in the browser because 
there is no program associated with .docx. With the plugin or the 
updated program(s), I don't think it will open anything in the browser. 
I'm not sure though - I'm not running Leopard. It wouldn't be out of the 
question for Safari in Leopard to open the docs right in the browser. 
I'm not sure, though.

Alex



Bob Patin wrote:
> I think the coin just dropped... :)
> 
> So if my client downloads that plugin below, he will be able to download 
> the file in his browser? So if I'm understanding this correctly, if he 
> has the plugin, it also enables the browser to download the file rather 
> than open it in a browser window?
> 
> Sounds strange to me, but if you guys say it's so... :)
> 
> I'll pass this on to my client and see if that fixes it for him.
> 
> Thanks,
> 
> Bob
> 
> On Dec 30, 2007, at 4:33 PM, Alex Gates wrote:
> 
>> The .docx format is the default format in Word 2008.
>>
>> Tiger has the ability to open .doc natively (in text edit) - and I 
>> imagine Leopard was made to address .docx natively as well.
>>
>> Perhaps I'm missing something here - but even if your client requires 
>> that all file types can be uploaded, you surely can't guarantee 
>> everyone will be able to properly open every file type.
>>
>> Office 08 for Mac will be out in mid-january. Until then, in order for 
>> Tiger users (who use microsoft office) to be able to open .docx, they 
>> will need to install the plugins that andy linked to.
>>
>> I believe open office can handle .docx as well.
>>
>> Alex
>>
>>
>> Bob Patin wrote:
>>> Hi,
>>> Thanks, but my Leopard machine, which is totally Microsoft-free, 
>>> deals with the download fine. However, my client, who DOES have MS 
>>> Word on his Mac, is running Tiger, and he was having trouble.
>>> Frustrating...
>>> BP
>>> On Dec 30, 2007, at 2:39 PM, Andy Walz wrote:
>>>> Bob-  I'm not sure if this will be helpful but as I understand it, 
>>>> for Macs that do not have MS Office 2008 for Mac you need this 
>>>> plug-in in order use .docx, .pptx, or any of the new MS file types 
>>>> at all.
>>>>
>>>> http://www.apple.com/downloads/macosx/system_disk_utilities/microsoftofficeopenxmlfileformatconverter.html 
>>>>
>>>> or
>>>> http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/download/office2004/converterbeta_0_2.xml <http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/download/office2004/converterbeta_0_2.xml> 
>>>>
>>>>
>>>> Gotta love Microsoft!
>>>> Andy
>>>>
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