[FX.php List] [Slightly OFF] Can't access site from outside LAN

[Jason LEWIS]

My two cents is try checking the router address.  I suspect that they are on a flat LAN and may have not put in the proper router.

Jason

>>> Jonathan Schwartz <jonathan at eschwartz.com> 11/16/2006 6:41 PM >>>
Joel,

What *does* work?

>From outside the physcial site, can you...
	- Open an html web page? (Shows that the web server is reachable)
	- FTP in to view the sites files?
	- View phpinfo() page?
	- Connect with FileMaker Server Administrator?
	- Connect with the FMP file via "Open Remote".

Seems that you need to start with the general 
case of talking with web server and work to the 
more specific case of then talking to FMPSA.

My 2¢.

J



At 5:26 PM -0800 11/16/06, Joel Shapiro wrote:
>No firewall software.  I opened port 5003 for 
>both TCP and UDP via Mac OS X's "Sharing" System 
>Preferences panel.
>
>I like your "after that" advice (though I can't 
>say it's ever fixed any technical problems for 
>me ;)
>
>-Joel
>
>
>On Nov 16, 2006, at 5:13 PM, Derrick Fogle wrote:
>
>>What about firewall software on the server 
>>itself? Make sure that is either turned off or 
>>has all necessary ports open. Next make sure 
>>that port 5003 (and any other ports opened up 
>>on the network) have both TCP and UDP packets 
>>enabled.
>>After that, shake your  head and go have some alcohol or something.
>>
>>On Nov 16, 2006, at 7:09 PM, Joel Shapiro wrote:
>>
>>>Thanks for the reply, Derrick.  They're gone 
>>>for the day now but I'll check w/ them 
>>>tomorrow.
>>>
>>>I don't know their network specifics, but 
>>>they're part of a university, so not a DSL or 
>>>Cable router.
>>>
>>>They've got another machine serving 
>>>FMUnlimited to the world, so I can have her 
>>>check that too and see if anything's set up 
>>>differently there.
>>>
>>>Thanks,
>>>-Joel
>>>
>>>
>>>On Nov 16, 2006, at 4:59 PM, Derrick Fogle wrote:
>>>
>>>>No firewalls, but are they using a DSL or 
>>>>Cable router with Network Address 
>>>>Translation? Is the server address a true 
>>>>public IP address - can you ping it from 
>>>>outside?
>>>>
>>>>On Nov 16, 2006, at 6:37 PM, Joel Shapiro wrote:
>>>>
>>>>>Their IT person says there are no firewalls. 
>>>>>I had her try opening the ports 50003 & 
>>>>>50006 (in addition to 5003), but that didn't 
>>>>>help.  This is a 'one-box' FMSA 
>>>>>configuration, Mac OS X (10.4.x) Intel.
>>>>
>>>>
>>>>Derrick Fogle
>>>>derrick at fogles.net 
>>>>
>>>>
>>>>
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>>>
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>>
>>Derrick Fogle
>>derrick at fogles.net 
>>
>>
>>
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>
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--

Jonathan Schwartz
FileMaker 8 Certified  Developer
Associate Member, FileMaker Solutions Alliance
Schwartz & Company
jonathan at eschwartz.com 
http://www.eschwartz.com 
http://www.exit445.com 
415-381-1852

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