[FX.php List] Bad software key prevents simultaneous IWP and CWP on the same server

[Ted Stein]

The issue is real and (somewhat) known.

I have the same issue with several databases hosted on Triple 8 hosting. Their issue is bulk key conflicts and they are working with FileMaker to resolve it (they pay for dozens of server keys, but use the same serial). Triple 8 has been great helping us resolve it.


Ted Stein
Inner File Software

tstein at innerfile.com
Mobile: (202) 270-6665
Office: (202) 630-FILE

On Feb 3, 2014, at 4:43 PM, David <david.buck at seachem.com> wrote:

> I recently upgraded to FM12SA and was hit with this bug. FileMaker Server 12 Advanced cannot be accessed via Instant Web Publishing and Custom Web Publishing simultaneously. 
> 
> Error 802 Unable to open file is shown in the FM Server logs.
> 
> http://help.filemaker.com/app/answers/detail/a_id/299/~/error-message%3A-802-error-is-displayed-(unable-to-open-file-)-with-filemaker
> 
> I'm back on track having received good keys from FMI. I had not seen it discussed in this forum so wanted to share.
> 
> Regards,
> 
> David.
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