[FX.php List] [Slightly OFF] Can't access site from outside LAN

[Joel Shapiro]

Thanks everyone for all your suggestions.  I passed them along to the  
client.

They report that the router address is configured correctly, and that  
they can ping the server from outside their LAN -- although I could  
not (and I reported that back to them).

 From outside their LAN, it *is* possible to connect to their FMS via  
Open Remote in FMP, but their web server is not accessible.
(Does that provide any more clues?)

Thanks,
-Joel


On Nov 17, 2006, at 2:02 PM, Gjermund Gusland Thorsen wrote:

> You need to port forward 5003 TCP and UDP from your legal IP to your
> server's LAN IP
>
> ggt667
>
> 2006/11/17, Jason LEWIS <jasonlewis at weber.edu>:
>> My two cents is try checking the router address.  I suspect that  
>> they are on a flat LAN and may have not put in the proper router.
>>
>> Jason
>>
>> >>> Jonathan Schwartz <jonathan at eschwartz.com> 11/16/2006 6:41 PM >>>
>> Joel,
>>
>> What *does* work?
>>
>> >From outside the physcial site, can you...
>>         - Open an html web page? (Shows that the web server is  
>> reachable)
>>         - FTP in to view the sites files?
>>         - View phpinfo() page?
>>         - Connect with FileMaker Server Administrator?
>>         - Connect with the FMP file via "Open Remote".
>>
>> Seems that you need to start with the general
>> case of talking with web server and work to the
>> more specific case of then talking to FMPSA.
>>
>> My 2¢.
>>
>> J
>>
>>
>>
>> At 5:26 PM -0800 11/16/06, Joel Shapiro wrote:
>> >No firewall software.  I opened port 5003 for
>> >both TCP and UDP via Mac OS X's "Sharing" System
>> >Preferences panel.
>> >
>> >I like your "after that" advice (though I can't
>> >say it's ever fixed any technical problems for
>> >me ;)
>> >
>> >-Joel
>> >
>> >
>> >On Nov 16, 2006, at 5:13 PM, Derrick Fogle wrote:
>> >
>> >>What about firewall software on the server
>> >>itself? Make sure that is either turned off or
>> >>has all necessary ports open. Next make sure
>> >>that port 5003 (and any other ports opened up
>> >>on the network) have both TCP and UDP packets
>> >>enabled.
>> >>After that, shake your  head and go have some alcohol or something.
>> >>
>> >>On Nov 16, 2006, at 7:09 PM, Joel Shapiro wrote:
>> >>
>> >>>Thanks for the reply, Derrick.  They're gone
>> >>>for the day now but I'll check w/ them
>> >>>tomorrow.
>> >>>
>> >>>I don't know their network specifics, but
>> >>>they're part of a university, so not a DSL or
>> >>>Cable router.
>> >>>
>> >>>They've got another machine serving
>> >>>FMUnlimited to the world, so I can have her
>> >>>check that too and see if anything's set up
>> >>>differently there.
>> >>>
>> >>>Thanks,
>> >>>-Joel
>> >>>
>> >>>
>> >>>On Nov 16, 2006, at 4:59 PM, Derrick Fogle wrote:
>> >>>
>> >>>>No firewalls, but are they using a DSL or
>> >>>>Cable router with Network Address
>> >>>>Translation? Is the server address a true
>> >>>>public IP address - can you ping it from
>> >>>>outside?
>> >>>>
>> >>>>On Nov 16, 2006, at 6:37 PM, Joel Shapiro wrote:
>> >>>>
>> >>>>>Their IT person says there are no firewalls.
>> >>>>>I had her try opening the ports 50003 &
>> >>>>>50006 (in addition to 5003), but that didn't
>> >>>>>help.  This is a 'one-box' FMSA
>> >>>>>configuration, Mac OS X (10.4.x) Intel.
>> >>>>
>> >>>>
>> >>>>Derrick Fogle
>> >>>>derrick at fogles.net
>> >>>>
>> >>>>
>> >>>>
>> >>>>_______________________________________________
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>> >>>
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>> >>
>> >>Derrick Fogle
>> >>derrick at fogles.net
>> >>
>> >>
>> >>
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>>
>> --
>>
>> Jonathan Schwartz
>> FileMaker 8 Certified  Developer
>> Associate Member, FileMaker Solutions Alliance
>> Schwartz & Company
>> jonathan at eschwartz.com
>> http://www.eschwartz.com
>> http://www.exit445.com
>> 415-381-1852
>>
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