[FX.php List] Troubleshooting poor performance and intermittent time outs

Jamie Adams jamie at liquis.com
Wed Dec 12 15:30:33 MST 2007


Hello all,

I'm running a small FX.php app to generate live reports for clients.
I've got everything more or less working, but performance and
reliability still escape me.  Pages occasionally take up to 90 seconds
to load (T1, not dial-up), which I can live with, but it's hardly ideal.
What is more of an issue is the instances in which pages never load.  I
have about 7 PHP pages and that all work sometimes.  Some more
frequently than others.

 

But occasionally they all go into a state in which you can wait forever
for them to load, and nothing happens.  The browser's status bar will
say we're waiting for the server.  There is one page that seems more
prone this problem than others, although its code is shorter and simpler
than the others.  For all the pages, including this one, I got one
template that worked, and modified it to create the other pages.  So
most of the code is very, very similar.  And let's not forget that all
the pages work sometimes.  Sometimes it seems  that the longer I've been
logged in to the app, the less it works.  But other times, I have the
problem immediately after logging in, or more rarely while attempting to
login.  Usually, once one page fails to ever load, no other pages will
until I logout and log back in.  That's not to say that logging out and
logging back in fixes it.  Sometimes it does, and sometimes it doesn't.
The random and intermittent nature of the problem has me looking and
feeling like an idiot.  From reading other posts on this mailing list, I
think FX.php has worked better for most of you.  I have some theories
about where I might be going wrong, and I'd like to share them and see
which ones you all think are likely, and which are not.

 

First some basic stats about my app, database, and infrastructure:

-All FileMaker components (FMSA, WPE, CWP, FMAPP) are running on a
single Windows server with Dual 2GHz Opteron CPUs, SATA drives, and a
gig of RAM, running on our local network.

-All web components are (PHP, FX.php, HTML, and images) hosted by our
web host in another state, possibly a shared server, running linux,
specs unknown

-Local network has a T1 internet connection, also used by our office's
client machines (10-20), and a couple other servers

-The main database is roughly 8GB, about 40,000 records in the largest
table

-We have about 10-20 local FMAPP users from 9-5, and I would be
surprised to see more than 10 concurrent web users (thus far haven't had
more than 3)

-My PHP pages have a single FMFind query with 1-5 parameters, a sort
parameter, and a skip parameter

 

To me, the servers and connections seem adequate, and the demands seem
modest.  Still, I've had a few thoughts:

-The database file is a bit large, which might cause some trouble.  I
know it seems to slowdown finds performed in FMPro.

-The separation of the web server and FileMaker server might be causing
some problems; especially as our Internet connection is not always the
greatest.

-I could be doing something moronic in my FX.php/PHP code.  It wouldn't
be the first time.

-I've always secretly believed the Internet was infested with space
demons bent on world domination, and this could be part of their scheme.

 

Also, I can send you a login to witness the issue, or the code to any of
my pages, upon request.  I just didn't want to publish them to the
entire planet.

 

Jamie Adams

________________________________________________________

 

Liquis, Inc.

 

400 Parker Drive, Suite 1110, Austin, TX 78728

phone 512.299.9634, ext 103 -- fax 512.873.0575

________________________________________________________ 

 

www.liquis.com <http://www.liquis.com> 

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