[FX.php List] [Slightly OFF] Can't access site from outside LAN

[Joel Shapiro]

Thanks Kevin

Their IP starts w/ 128, as does their older -- and accessible --  
FMUnlimited site.

I'll have them look into reconfiguring their router for their new IP  
address.

Thanks,
-Joel


On Nov 16, 2006, at 5:19 PM, Kevin Futter wrote:

> On 17/11/06 11:37 AM, "Joel Shapiro" <jsfmp at earthlink.net> wrote:
>
>> Hi all
>>
>> I just put up a beta of an FX.php project at a client's office.
>> Everything works fine viewing the website from their computers (url=
>> IP address of FMSA box), but I can't access their server from outside
>> their LAN.  (The error msgs I get are: "Safari could not open the
>> page “http://xxx” because the server stopped responding." and "The
>> operation timed out when attempting to contact [IP address]" in  
>> Firefox)
>>
>> Their IT person says there are no firewalls.  I had her try opening
>> the ports 50003 & 50006 (in addition to 5003), but that didn't help.
>> This is a 'one-box' FMSA configuration, Mac OS X (10.4.x) Intel.
>>
>> I know it's not specifically a FM/FX issue since the site is up fine
>> internally, but I thought maybe someone here might have an idea of
>> what they can do.
>>
>> Thanks,
>> -Joel_______________________________________________
>> FX.php_List mailing list
>> FX.php_List at mail.iviking.org
>> http://www.iviking.org/mailman/listinfo/fx.php_list
>>
>
> It sounds to me like they're not using a public IP. Does the IP you're
> trying to hit start with 192 or 10? If so, it's a private IP  
> address, and no
> one outside their network will know anything about it. They may not  
> have a
> firewall, but they must have at least a router at the head of their  
> network
> to direct traffic at the internal/external interface. This should  
> be able to
> be configured to direct all requests on the necessary ports to the  
> relevant
> IP address.
>
> Other than that, I have no idea.
>
> -- 
> Kevin Futter
> Webmaster, St. Bernard's College
> http://www.sbc.melb.catholic.edu.au/
>
>
>
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